Order & Delivery
We offer standard courier delivery on all local orders and express courier delivery for all overseas orders. Self-collection option is available at our Bugis Junction store.
All our orders are delivered via our courier service provider, Janio. Once your order has been dispatched, you will receive a shipping confirmation email from us informing you of the shipping details. You can always track your order status via http://tracker.janio.asia/ using the tracking number that was sent you.
Additional charges will apply for re-deliveries if no one is present to receive the parcel after the 2nd delivery attempt. Please provide your contact number and full addresses when keying your shipping details upon checkout to ensure efficient delivery and that the courier can reach you in any circumstances with regards to your delivery.
Amendments or cancellations cannot be made once your order has been confirmed.
We want to ensure your order is delivered to you as soon as possible, so your order is sent for processing upon confirmation.
- Free local shipping with no minimum spend.
- Delivery will take 5-7 business days.
- Shipping rates are charged according to parcel weights which will be shown upon checkout.
- Delivery will take 5-7 business days, depending on country regions and customs clearance rates.
Self-collection @ Playdress Bugis Junction
- Store pick-up will be ready in 2-3 business days.
- Collection of orders: Monday - Sunday, 11 AM - 10 PM.
- Please wait for a pickup ready email before collecting your orders in-store.
- Your order confirmation (order no.) and ID will be needed upon collection.
- Kindly do note that orders that are not collected within 3 months starting from collection date will be forfeited.