
Membership FAQs
You can join our Playdress Membership simply by signing up online or by approaching any of our friendly retail associates at our physical stores.
No, you do not need to re-sign up for an online account. You may use the same email address and password that you used when you signed up for the membership at the physical stores.
For members who have an existing online account with us, the points accumulation will only start as of 30th November 2022, 00:00 with the implementation of our new membership programme online. Purchases made before 30th November 2022, 23:59 will not be eligible for the accumulation of points.
Yes, with the new membership system, you are able to accumulate points BOTH online and at our physical stores using the same email address/mobile number. Kindly note that for online purchases, accumulation of membership points will only commence from 24th November 2022, 00:00.
You may go to the Rewards widget at the bottom-left corner of our page and select:
Redeem for Online/Store (depending on where you are making your purchase).
For Online, apply the voucher code shown at the Rewards page upon checkout.
For physical stores, kindly inform our retail associates that you would like to utilise the redeemed voucher.
Yes, they will expire within 90 days from the date of redemption. Only redeem your vouchers when you are ready to utilise them.
You are able to earn points in two ways.
- Sign up an account with us
- Shop online and in-stores
- Earn up to 2x points during your birthday month
Do note that some actions allow you to earn points only once while others can be done multiple times.
**(Points are calculated and issued based on the final amount paid for your online/in-store purchases. Points accumulated will expire within 12 months of the transaction made.)
The points will be updated within 24 hours of your transaction. You may login to your account online to check your points.